Frequently Asked Questions
Everything you need to know about your Supermade shopping experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express options can deliver your items within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own to compare for the best fit.
Can I track my order?
Yes, once your order is shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.
Do you ship internationally?
Thesupermade currently ships to over 50 countries worldwide. International shipping rates and delivery times are calculated automatically at checkout.